COVID-19 POSTPONEMENT POLICIES + PROCEDURES
Government Mandated Postponement
If your event is directly affected by COVID-19, meaning there is a mandated postponement due to government regulations, Two Wishes Ranch will waive all rescheduling fees, and all payments that you’ve already made will be applied to your new date if your event is rescheduled to take place within six months of the original date. Upon rescheduling your event, you will sign a new contract to secure your new date. Your new contract will not affect your original payment schedule. You will continue to pay the remaining balance of your original rental agreement according to the agreed upon payment schedule (based on your original event date).
Your original event date is November 13, 2021, but on October 15, 2021, the government enforces a mandatory five-week shutdown of all social gatherings, including events at Two Wishes Ranch. If you reschedule your event to any date before May 13, 2022 (six months from your original date), all of your payments will be applied to your new date.
If you reschedule your event to a date after May 13, 2022, all of your payments will be applied to your new date, however, you will also be required to pay a new retainer (25% of the rental rate for your new date).
Personal Preference Postponement
If your event is indirectly affected by COVID-19, meaning you personally feel uncomfortable hosting a group gathering, but there is no mandated postponement due to government regulations, we allow one postponement of your event at no charge. All of your payments will be applied to your new date if you reschedule it to a Sunday, Monday, Tuesday, Wednesday, Thursday, or Friday in 2021/2022.
If you reschedule your event for a Saturday in 2021/2022, there is no charge to postpone your event and all of your payments will be applied to your new date, however, you will also be required to pay a new retainer fee (25% of the rental rate for your new date).
Two Wishes Ranch must be notified of your intent to postpone your event at least two weeks prior to your scheduled event. Any additional personal preference postponements will incur the full market value of the rescheduled date.
In the event the Client chooses to change the date of the event, every effort will be made by Two Wishes Ranch Events to transfer reservations to accommodate the new date. All payments made towards the original reservation will be applied to the new date unless the change request occurs within 180 days of the originally scheduled event date (the “original event”). In the event a change of date occurs within 180 days of the original event, all deposits and payments will be forfeited and a new deposit will be required to reserve a future date. All venue rental fees for the new date will be based upon the Two Wishes Ranch Events listed pricing at the time of the rescheduling. The Client further understands that last-minute changes can impact the quality of the event and that Two Wishes Ranch Events is not liable for these compromises in quality.
Due to COVID-19’s ever changing experience, the Two Wishes Ranch Events team will help you assess which situation is appropriate in relation to your event date. Each situation will be evaluated on a case-by-case basis, and a customized plan will be established around the client’s needs as either (1) your event is directly affected by COVID-19 and mandated postpone due to government regulations or (2) your event is indirectly affected by COVID-19. Throughout the process, will need to legally comply with CDC regulations and state/county-based recommendations. Please note, COVID-19 reschedules will receive parameters in order to reschedule without losing their payments to date. In some circumstances, additional fees may be addressed for reschedules that fall outside the boundaries of the COVID-19 rescheduling policy.
In the event of Client cancellation, all payments made to the date of written cancellation are nonrefundable. To cancel your event, Two Wishes Ranch Events must have a cancellation request in writing. Cancellations will be effective immediately. However, if Client decides to proceed with a new date after the initial cancellation, Two Wishes Ranch Events will only honor a date change within fourteen (14) days of the original notification of cancellation and all rules regarding date changes apply from above.
Please note, if you are indirectly affected by COVID-19 but still wish to cancel your event, please note that COVID-19 is not grounds for a refund and no refunds will be admitted.
Should either Party wish to terminate this Agreement for any reason other than a breach of the terms of this Agreement, or cancellation of the Event, or date change/postponement of the Event, Two Wishes Ranch Events shall not return any unearned fees, if any, paid up to the point of termination, and Two Wishes Ranch Events will have no further obligation to the Clients. Client must pay any sums due or earned by the Two Wishes Ranch Events within thirty (30) days of termination of this Agreement. Termination of this Agreement will be effective upon receipt of written notice by the receiving Party.